Re-submit Papers

You can resubmit by clicking on the “Submit paper” that you used to upload your original file, as long as the due date/time has not passed. Please note a re-submission will take 24 hours to produce a Similarity Report.

Save and Print Assignment with Feedback

Go to the bottom of the assignment page and click on the blue pencil next to your grade.

You might see a message which says: “Resubmissions are allowed for this assignment until the due date passes, any and all marked will be deleted when or if the paper is resubmitted. Would you like to continue?” Click OK.

Your assignment will now load. Ensure GradeMark is selected in the bar along the top of the page.

On the bottom right of the page, click on the Comments icon. Then, on the bottom left of the page you click on the Printer icon and select “Download PDF of current view for printing”. Within a few seconds, a small window containing a PDF file of your assignment and professor feedback will appear below the Printer icon. Click to open. You can then save or print the document.

Viewing Professor Feedback

You can view the comments made by your professor by doing the following:

  1. Go to your course.
  2. Click on “Turnitin Assignments” in the “Activities” block on the top of the right hand column.
  3. Click on the blue pencil icon in the “Grade” column for your submitted assignment.
  4. Do not worry if you receive a message about resubmitting, this will not impact your already graded assignment.

In the new window that opens you will be able to review your paper and the comments made by the professor. Comments appear on your paper as a “speech bubble” icon that can be clicked to view the comment. Highlighted text indicates that the comment refers to that text.

Unsubscribe from Email Notifications

Click on the Forums link under the “Activities” block on the right. Click on the “Unsubscribe link at the top of the page”. This will unsubscribe you from the forums that are not mandatory.

Time Zone Change on Campus

Go to your Profile on Campus. You will find information to update your profile, including changing your time zone by clicking on the “Updating your Profile” link on the right side of your screen under the “Table of Contents” block.

All students should go through the Orientation before beginning their regular classes as it will give you the training you need to be successful in this program. All students have access to the Orientation course for their entire time studying with Yorkville University.


Click on ‘Forums’ in the upper right hand corner of your campus/course.

You can use the buttons in the “Subscribed” column to subscribe/unsubscribe from specific discussions in that course.

If the button says “No” then you are not subscribed to that discussion and clicking on the button will subscribe you to it.

If the button says “Yes” then you are subscribed to the discussion and clicking on the button will unsubscribe you from it.

You can also use the “Unsubscribe or subscribe from/to all forums” link at the top of a courses forum page to remove/add you from/to all discussions.

MyMathLab Access Code

If you purchased the textbook package from the bookstore, the access code should have been provided. If, however you bought the textbook alone elsewhere, or the ebook, you will need to purchase the access code separately (as indicated in the bookstore).”

To purchase MyMathLab, please visit or you can purchase a package of the physical text and MyMathLab.”

You forgot your username or the email address you use to sign in

If you have forgotten your username or email address you use to sign in, you may still be able to recover your account on your own.

If you remember your Student ID, you may able to gain access to your account.

Click here to follow the guide on Changing Your Password

I am not receiving an email, text or phone call for my Reset Pin

If you are not receiving an email, text or phone call for your Reset Pin, you will need to submit a case to AskYU.

This can happen because your phone number doesn’t match what we have in your profile, and will need to be reset by one of our Technical Support members.

Please make sure you have read and fully understand Changing Your Password

How to Forward Your Email to Another Account

IT recommends that anyone on Office365 who wishes to check their email in one place use this feature.

Login to Office 365 (
Click the Mail tile.
Click Settings (gear icon in the upper right-hand of your screen).
Under My app settings – Click Mail.
Click Accounts
Click Forwarding
Under the “Forwarding” heading, select Start Forwarding
You have the option to keep a copy of all forwarded messages in your Office365 account. Note: if you do not select this, nothing sent to your [email protected] email account will be saved in your university mailbox
Select Save.