Problem Linking to Course Readings

Sometimes a link from a course site (syllabus) can be problematic for any number of technical reasons. In such cases, we ask students to do the following: 

  1. Right click the link, and open in a different tab.
  2. Try using a different web browser.
  3. Clear the browser’s ‘cache’ ( you can send a tech ticket to ASK YU if you want help with that process)
  4. Go directly to the Library site to access the article. For example, if it is an ​EBSCO​Provider of research databases, e-journals, magazine subscriptions, ebooks and discovery services reading link, you go to the library site, access ​EBSCO​Provider of research databases, e-journals, magazine subscriptions, ebooks and discovery services database, search for the title. The article will be available, so you can find it in the library. https://library.yorkvilleu.ca/home/
  5. Persistent Challenge: If this problem is happening with ‘all’ your links from a course site, then you’d want to consult with a Tech person at Ask YU
« Back to Library EncyclopediaLast updated November 5, 2020
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EBSCO
Provider of research databases, e-journals, magazine subscriptions, ebooks and discovery services